Everything You Need To Know About American Eagle's Return Policy

Updated: November 20, 2022
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Everything You Need To Know About American Eagle's Return Policy


American Eagle Outfitters is a high-quality apparel & accessories retailer for men and women, primarily for the youth, like university or high school students. They offer on-trend clothing, accessories, and personal care products at affordable prices under their American Eagle and Aerie brands. Their Aerie brand is completely dedicated to Women’s Clothing & Intimates. Headquartered in Pittsburgh, Pennsylvania, it was founded in 1977 with over 1,000 stores worldwide. 


Related: How to Save on American Eagle Black Friday in 2022


Return Policy For American Eagle

Let’s get into our topic- everything you need to know about the American eagle return policy.


If you’re not entirely satisfied with your purchase, the American eagle return policy allows you to return it for a full refund. If you possess proof of purchase, like a receipt, invoice, order confirmation details, or email, your refund will be made in the method you used to purchase. But, if you don’t have proof of purchase, you are not eligible for a full refund. Instead, you can exchange your item or get store credit for the current price. That’s the American eagle return policy without receipt or proof of purchase. 


For the time limit on return, American eagle allows you to wait as long as you need, and there is no time limit to provide a full refund, an exchange, or issue an AE Gift Card. But the time limit policies may vary across other countries. The ??American eagle returns policy requires you to follow two simple steps only.


  1. Return your product to a store after 48 hours of receiving or picking up the order in its original packaging. 

  2. Carry the proof of purchase, like the invoice or receipt.


When it comes to American Eagle online shopping return policy, you can ship them your item back, preferably in the original packaging. It takes 2-4 weeks for them to receive your items. Once it’s accepted, you’ll get an email that your refund is being processed. You can also return them to your nearest stores, but you will receive the refund amount as you initially made the payment. 


Related: 9 Hacks To Save Money At American Eagle Whenever You Shop


All In All

Lastly, a few points to note would be: 


The products must be returned in their original and unused conditions. American Eagle will not be responsible for any loss or damage caused to the items during your possession and may reject the request to return, exchange, or refund.


In case you have received a faulty, damaged, or wrong order, they can offer you a substitute or replacement product or a full refund, including any delivery charges you paid (if any). You must return it as soon as possible in the same condition as received. 


Related: Savings Tip for American Eagle: Use American Eagle Credit Card


FAQs regarding the American Eagle Returns Process 

-American Eagle Gift Card Return Policy 

Any products purchased via an eGift card will also be refunded through eGift card. However, eGift card purchases with Top-ups are non-refundable.


-Can I Return Aerie Products To The American Eagle Store

All products related to Aerie can only be returned or exchanged at American Eagle Outfitters Stores, where Aerie products are sold.


-Can You Return American Eagle Jeans Without Tags

Yes, you can return or exchange it even if the original tag is missing. However, they don’t accept returns if you buy a swimsuit or bikini bottom & remove the hygienic liner.


-American Eagle Return Policy After 30 Days 

In the USA, you can return the item whenever you need to and receive a full refund. However, some counties have a specific time limit on returns. You may check the website for the American eagle return policy, how many days are required to return for your location.


-When will I receive my refund?

For online orders where you’re shipping it back, it takes 2-4 weeks to receive your items. Once it’s accepted, you’ll get an email that your refund is being processed. Once the refund is initiated, it takes only 5-7 business days to be completed. For in-store orders, you can return your item and receive a refund then and there.