Everything You Need To Know About American Eagle's Return Policy

Updated: September 20, 2023
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Everything You Need To Know About American Eagle's Return Policy



American Eagle Outfitters is a high-quality apparel & accessories retailer for men and women, primarily for the youth, like university or high school students. They offer on-trend clothing, accessories, and personal care products at affordable prices under their American Eagle and Aerie brands. 

Their Aerie brand is completely dedicated to Women’s Clothing and intimates. Headquartered in Pittsburgh, Pennsylvania, it was founded in 1977 with over 1,000 stores worldwide.


Related: How To Save On Black Friday At American Eagle In 2023


Return Policy For American Eagle


Let’s get into our topic- Everything You Need To Know About American Eagle's Return Policy


If you’re unsatisfied with your purchase, the American Eagle return policy allows you to return it for a full refund. If you possess proof of purchase, like a receipt, invoice, order confirmation details, or email, your refund will be made using the method you used to purchase. 


But, if you don’t have proof of purchase, you are not eligible for a full refund. Instead, you can exchange your item or get store credit for the current price. That’s the American Eagle return policy without receipt or proof of purchase. 


For the time limit on return, American Eagle allows you to wait as long as you need, and there is no time limit to provide a full refund, exchange, or issue an AE Gift Card. The ?? American Eagle's returns policy requires you to follow two simple steps.


1. Return your product to a store after 48 hours of receiving or picking up the order in its original packaging. 


2. Carry the proof of purchase, like the invoice or receipt.


Regarding American Eagle's online shopping return policy, you can ship your items back, preferably in the original packaging. It takes 2-4 weeks for them to receive your items. Once accepted, you’ll get an email that your refund is processed. You can also return them to your nearest stores, but you will receive a refund amount. 


Related: When You Shop At American Eagle, Use These Incredible Ideas To Save Money.



All In All


Lastly, a few points to note would be: 


The products must be returned in their original and unused conditions. American Eagle will not be responsible for any loss or damage caused to the items during your possession and may reject the request to return, exchange, or refund.


Suppose you have received a faulty, damaged, or wrong order. In that case, AE can offer you a substitute or replacement product or a full refund, including any delivery charges you paid (if any). You must return it as soon as possible in the same condition as received. 


Related: Employ Your American Eagle Credit Card To Save Money.



FAQs Regarding The American Eagle Returns Process 


  1. American Eagle Gift Card Return Policy 


Any products purchased via an eGift card will also be refunded through eGift card. However, eGift card purchases with Top-ups are non-refundable.


  1. Can I Return Aerie Products To The American Eagle Store


All products related to Aerie can only be returned or exchanged at American Eagle Outfitters Stores, where Aerie products are sold.


  1. Can You Return American Eagle Jeans Without Tags


You can return or exchange it even if the original tag is missing. However, American Eagle doesn’t accept returns if you buy a swimsuit or bikini bottom & remove the hygienic liner.


  1. American Eagle Return Policy After 30 Days 


In the USA, you can return the item whenever needed and receive a full refund. However, some counties have a specific time limit on returns. You may check the website for the American Eagle return policy and how many days are required to return to your location.


  1. When Will I Receive My Refund?


For online orders, receiving your items takes 2-4 weeks. Once accepted, you’ll get an email that your refund is processed. Once the refund is initiated, it takes only 5-7 business days to be completed. For online orders, you can return your item and receive a refund.