A lucky brand is a place to discover high-quality, comfortable jeans products. We all love this blue, and getting all the stuff under one umbrella acts as a cherry on the cake. All type of jeans men and women can wear is available along with several different accessories products. The designers here work hard to give denim an eye-catching appearance for everyone who belongs to every race of life.

Ordering:

How can I know about my order confirmation on Lucky Brand?

After you don with the checkout step, the next page of order confirmation will be displayed in front of you. You will get your order number and other details on this page. Either you print the page or note the details.

How can I track my order on Lucky Brand?

You can check the status of your order at any time from the ‘Order History” page. You need to provide your order number, email address, and billing zip code to track your parcel. You will get the notification in your email too.

How can I cancel or change my order on Lucky Brand?

Due to processing your order quickly, Lucky Brand cannot offer cancelation and alterations o the order once it was placed.

Shipping:

When will I get my order in my hands after placing it on Lucky Brand?

The estimated delivery times are as follows:

Standard Ground Shipping: it will take 3-6 business days.

Two-Day shipping: it will take 3 business days to deliver.

Next day shipping:  Delivers next business day.

What about free shipping on Lucky Brand?

Lucky Brand is offering free shipping on all orders over $75.

How can I know that my order was left from Lucky Brand for delivery?

You will get a shipping confirmation email when your order is left for delivery.

Returns & Refunds:

What is the return policy on Lucky Brand?

You may allow returning the merchandise within 30 days of the purchase. The returned merchandise must be unworn, unwashed, unused, and undamaged to qualify for the return.

Merchandise purchased online or from retail outlets allows for a return on the same conditions.

How can I start the process of my return to Lucky Brand?

You can return your merchandise through the mail by affixing the prepaid label on the package. You must mention the reason for your return on the packing slip and enclose it with the parcel. If you don’t have the packing slip, you may provide the information about your name and billing address, original purchase price, and approx date of the purchase. You can also return or exchange your merchandise to the retail outlet of Lucky Brand. At the moment, Lucky Brand is not offering exchanges by mail.

How much time will it take to process the refund on Lucky Brand?

It will take around two weeks to process the refund. All the refunds will be made in the original payment method used during the purchase. If the purchases are made in cash through the retail outlets, Lucky Brand may provide cash refunds of up to $200. Cash refunds for values more than $200 will be refunded via mail check, taking 4-6 weeks to process.

How can I know that my refund was processed on Lucky Brand?

You will be notified via email once the refund is processed.

Contact Details:

What is the contact information for the customer services of Lucky Brand?

You can call a customer service representative on 1-866-975-5825 or by email at customerservice@luckybrand.com.